Having a blood collection system implies several uncertainty factors for various types of hospital staff and not least for the patients in the hospital. When will the requested blood sample arrive in the laboratory? When can we expect the analysis result to be ready? Does the doctor know? Does the nurse know? Does the patient know?
Uncertainty causes confusion and thus a feeling of insecurity for the patient. Not knowing if and when your blood sample arrives in the laboratory causes a negative apprehension of the overall treatment experience. The patient might wonder: ‘Do they even know what they are doing in this hospital?’ Waiting without knowing creates a negative atmosphere.
This may cause STAT samples to lose their real value because more and more samples will be stamped as STAT due to long response time. Furthermore, long response time for blood samples implies the risk of inadequate treatment, if hospital professionals choose to begin treatment rather than keep waiting for the analytical result while the patients suffer unnecessarily.
If the treatment proves to be inadequate when the analytical result of the blood sample finally arrives, the consequence is often longer bed times, as a new treatment has to be initiated. Not only is a long ToTAT (Total Turnaround Time) highly ineffective for the hospital in terms of costs and use of unneeded resources, it also leaves the patient with a negative feeling of their treatment and the hospital’s capabilities overall.
If you have 100% track of your blood sample with a blood collection system and the system is reliable and FIFO oriented you can take advantage of the full capacity of your laboratory. This will improve your ToTAT significantly.
Be sure that the blood collection system is dedicated and reliable so that the logistic of all your blood samples is handled with care. Only this way, you will be able to remove the "bottleneck" of collecting blood samples.